Customer Care

Frozen Jewels loves our customers therefore we try to provide the best customer service possible, if you are unhappy with our service or see some areas we could improve on please email us.

Privacy & Safety

At Frozen Jewels your privacy is one of our main priorities, we store your personal data in a secured, trusted Microsoft database to ensure no one else can gain access to your private details.

We store your data so that we can easily process a refund, let you know when your order has been completed or contact you if necessary. If we need to use your information for any other reason we will contact you for your permission before we take any further steps.

Wholesale Inquiries

If you would like to buy our products in bulk please provide us with your full name and company name and we will be able to sell to you at a lower price (per piece) 

Or if you are a retailer wanting to sell to us please contact us on our email providing pictures and proof of previous sales. 


Payment Methods

• Credit / Debit Cards

• Offline Payments



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2020 By Frozen Jewels Uk